Telehealth Information

Mental Health Management Group offers telehealth services for patients located in Florida when clinically appropriate. Telehealth appointments are conducted through secure video technology and follow the same professional standards as in-office visits.

Telehealth may be available for psychiatric evaluations, medication management follow-up, and certain therapy services, depending on individual needs and provider determination.

Eligibility and Clinical Appropriateness

Not all services or clinical situations are suitable for telehealth. Determination of whether telehealth is appropriate is made by the provider based on clinical factors, patient safety considerations, and regulatory guidelines.

Certain services, including advanced neuromodulation treatments and in-office procedures, require in-person visits.

What You Need for a Telehealth Appointment

To participate in a telehealth visit, patients should have:

• A reliable high-speed internet connection
• A smartphone, tablet, or computer with video capability
• Access to the secure telehealth platform used by our providers
• A private, quiet location for the duration of the appointment

Patients are encouraged to test their device and internet connection prior to the scheduled appointment time.

Privacy and Confidentiality

Telehealth sessions are conducted using secure technology designed to protect patient privacy. Patients are responsible for choosing a private setting on their end to help maintain confidentiality.

All telehealth services are provided in accordance with federal and state privacy regulations, including applicable healthcare privacy standards under the Health Insurance Portability and Accountability Act (HIPAA).

Insurance and Payment

Insurance coverage for telehealth services varies by plan and provider. Patients are encouraged to verify benefits directly with their insurance carrier and with our administrative team prior to scheduling.

Private pay options may also be available.

Limitations of Telehealth

Telehealth services may have limitations compared to in-person visits. In certain situations, your provider may recommend transitioning to an in-office appointment to ensure appropriate evaluation and care.

Telehealth is not a substitute for emergency services.